The second-hand marketplace Users Express Displeasure Regarding Sizing Changes
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
This online marketplace has revised its sizing categories for women's and children's clothes failing to inform all shoppers about the modification.
Social Media Reaction
Many shoppers and sellers have taken to social media stating that platform listings now display an altered size classification compared to what was initially listed due to the recalibration.
The company said the new system was more in line with other platforms.
They have suggested members to examine their items and adjust the sizing manually if necessary, causing user dissatisfaction.
Measurement Approach Modifications
Previously, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was previously a 12 but currently displays as UK 16-18.
Member Stories
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Manual Updates
Another shopper, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she explained.
Service Background
The platform boasts over 100 million shoppers, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: earlier, Vinted reversed a change concerning shipment methods following member complaints.